Frequently Asked Questions (FAQ)

1. What is Ignite Natural? Ignite Natural is a trusted e-commerce platform offering a variety of natural and herbal products. We are committed to providing high-quality, health-friendly items.

2. What types of products do you sell? We sell a range of natural and herbal products related to health and beauty, ensuring they are completely safe and of premium quality.

3. How can I place an order? You can easily place an order through our website: https://ignitenatural.com.bd/.

4. What payment methods do you accept? We accept multiple payment options, including:

  • bKash
  • Nagad
  • Bank Transfer
  • Cash on Delivery

5. How long does delivery take? Delivery within Dhaka takes 2-3 business days, while deliveries outside Dhaka take 3-5 business days.

6. What are the shipping charges?

  • Inside Dhaka: 60 BDT
  • Outside Dhaka: 100 BDT

7. What is your return and exchange policy? If you receive a faulty or incorrect product, you can request a return or exchange within 3 days of receiving the order by contacting us.

8. How can I contact customer support? For any queries or issues, you can reach us through:

9. What are your business hours? Our online store is open 24/7. However, customer service is available from 10 AM to 8 PM.

10. How do you ensure product quality? All our products undergo proper quality checks to ensure they meet our high standards before being delivered to customers.

11. Where can I find you on social media? Follow us on our social media platforms:

For any additional questions, feel free to contact us!